US facilities managers should compare commercial epoxy flooring proposals by substrate evidence, preparation responsibility, operating downtime and acceptance. Stonhard documents a process from inspection through installation; QuestMark describes coatings, installation and ongoing floor support.[1][2] Use those service models to ask precise questions, rather than ranking a sample finish or a warranty headline.

Compare documented project responsibility
Stonhard
Published process: Stonhard describes inspecting the area, determining required tests, preparing the surface, applying the system and completing a walkthrough.[1]
Procurement implication: Request a single written schedule identifying who accepts the slab condition, selects the system and authorises each stage.
Project-specific gap: The proposed system, local installer availability, repair allowances, reopening conditions and warranty still require a site-specific offer. General process documentation is not an assessment of your floor.
QuestMark
Published process: QuestMark advertises commercial coatings and installation with associated inspections, repairs, maintenance and training. Its page also describes a customisable gloss-and-dust-proof warranty.[2]
Procurement implication: Ask which coating and services are being offered, which crew performs the work and what maintenance and handover are included.
Project-specific gap: Do not assume that a general warranty description applies to every epoxy system or failure mode. Obtain the actual project warranty and its conditions before comparing coverage.
Neither page provides a verified installed price for the same floor or an independent comparison of performance. The examples are alternative services to investigate, not a ranking of coating quality.[1][2]
Start with the actual operating surface
Give bidders the floor area, current finish, observed damage, operating loads, cleaning regime and known history. Identify drains, joints, thresholds, cove bases and areas that must remain accessible. Record what is known about earlier coatings, repairs or moisture concerns.
Ask the qualified assessor to identify the tests needed for the proposed system and how the results affect preparation and suitability. A moisture test should not be presented as a complete test for every form of contamination. Request separate findings where different concerns require different assessments.
The procurement decision should record accepted conditions, limitations and exclusions. Do not approve preparation or application solely because a decorative sample looks suitable.
Price uncertain slab work explicitly
Require bidders to separate base preparation from allowances for repairs or conditions that cannot be confirmed before access. Ask how additional work will be measured, priced and approved.
- The nominated system and intended build-up, with the applicable product documentation.
- Included surface preparation and the party accepting its result.
- Repair, moisture-management and detail-work allowances.
- Drains, edges, joints, penetrations, transitions and line marking.
- Mobilisation, access, waste removal and protection of adjacent operations.
Compare a materials-only price with another materials-only price. If an installed proposal includes assessment, preparation and handover, identify those items before comparing it with a product catalogue.
Distinguish installation from reopening
Ask for separate milestones for access, preparation, application, pedestrian use, equipment loading, cleaning and full operations. Require the supplier to connect those milestones to the specified product and expected site conditions.
An overnight installation statement does not establish that a particular facility can resume all activities the next morning. Record who will confirm the conditions for reopening and how a delay affects the programme and cost.
This is a request for a professional schedule, not a recommended cure time or an application method. No universal shutdown duration is established by the sources compared here.
Review performance and warranty evidence
For a claimed performance property, request documentation for the exact system and intended use. Distinguish a vendor statement from an independently measured result, and ask whether the stated conditions resemble the proposed environment.
Compare warranty coverage by failure mode, remedy, labour, exclusions, maintenance duties and claims process. A long gloss warranty should not be treated as proof of chemical resistance, slip performance or a broad promise against every coating failure.
Agree the handover before award
Specify the completed scope, recorded exceptions, inspection or walkthrough record, maintenance instructions, product information and warranty documents. Assign ownership of outstanding work and identify the person authorised to accept the floor.
Choose the proposal that connects the observed slab condition to a documented system, priced responsibilities and a workable reopening plan. Retain the signed scope and change approvals with the final handover.
References
- Stonhard: Commercial epoxy flooring (stonhard.com)
- QuestMark: Industrial and commercial floor coatings (questmarkflooring.com)



